Archive for the 'Warranty/Repair' Category


March 8, 2009

Traditional Pocket KnivesYour pocket knife has rust.  Whether it was from neglect, long term storage or maybe the pocket knives is a treasure passed along to you through the family it doesn’t matter.  You want to remove the rust from your pocket knife.  There are a few ways you can remove the rust.  There is one way you definitely do not want to remove the rust.

If there is a light coating of rust you can use oil and rub the rust off your pocket knife blade.  If the rust is a little more stubborn you can use oil and steel wool.  If the rust is deeper you can use a very fine sandpaper and oil to remove the rust from your pocket knife.  A word of caution on these last two options.  There is a chance you will leave scratches on the finish.

Do not use a power grinder as some have done to remove the rust.  Besides the risk of significant blade damage the speed of the grinding wheel will heat up the blade and ruining the temper.   


January 12, 2009

Old Timer Pocket Knife

Old Timer Pocket Knives have been around for a long time and many people have been carrying their Old Timer Pocket Knife for years. Age and use takes a toll on pocket knives just like everything else.  Lately customers have been asking us where they can get their Old Timer Pocket Knives repaired.

Old Timer Pocket Knives originally were part of Schrade.  Taylor Brands, LLC obtained the rights to the Schrade products and now produces the Old Timer Pocket knives.  They are the folks you want to contact about getting repairs.  You can contact them at (800) 251-0254.  They are located in Kingsport, Tn.


Don’t Let Your Knife Get Dull

Author: Knifepoint
November 14, 2008
Boker pocket knife

There’s no sense in carrying around a knife that’s not sharp. Many people carry pocket knives around for protection and daily tasks without realizing they need to be sharpened. A dull pocket knife won’t cut an apple, let alone protect you from an attacker.

The best way to keep your pocket knife sharp is to purchase a knife-sharpening kit. These kits will include all the tools you need to begin the knife sharpening process. Just make sure you follow the directions and don’t cut yourself.


Boker Pocket Knives Warranty

Author: Knife Guy
October 17, 2008

Boker Treasure Pocket KnifeBoker offers a limited lifetime warranty on all their pocket knives.  Their warranty has been in effect for over 135 years.  Any Boker product that is defective in material or workmanship will be repaired or replaced by Boker at no charge to the customer.

Here is the Boker Pocket Knives warranty - ”Every Boker product is guaranteed to be free from defects in material and workmanship for the life of the product to the original owner. If this item should fail under normal use, we will repair it or replace it at no charge with an item of equal or better value.”

To help you better understand whether your product is covered under warranty, the following items are normally not covered by Boker under their warranty, but exceptions do exist: Blade rusting, particularly on carbon steel blades; Broken blades, especially after you have owned the knife for more that a year and Handle scales cracking or breaking.


September 22, 2008

Uncle Henry Pocket Knife

Uncle Henry Pocket knives are now made by Taylor Brands, LLC.  Taylor Brands offers a Limited Lifetime Warranty against any manufacturing defects on their Uncle Henry Pocket Knives.  This includes any problems a customer might experience such as loss of screws, breaking of clip or breaking of the blade.  On any Uncle Henry Pocket Knives manufactured using natural materials such as bone, stag, wood, buffalo horn, sheep horn, pearl etc… these are considered natural materials and they are subject to shrinking with time.  This shrinking can cause cracks in the handles and as this is a natural process it is not covered by their warranty.

In order to have an Uncle Henry Pocket Knive repaired or replaced, you must send the product to 1043 Fordtown Road, Kingsport TN 37663 and include a check or money order for $6.95 for each item that is included (for return shipping and processing fee).  Please remember to include a return address and phone number.  If item has been discontinued and is no longer available, Taylor Brands will exchange for an item of similar value of their discretion.  Please allow 2-3 weeks for repair and return.

It is important to remember that some items can only be replaced, therefore, if your item has sentimental value please consider this before mailing the item in.